- From Monday to Sunday
We offer worldwide delivery for all our sustainable home goods. Regardless of your location, you can place an order and expect it to be shipped directly to your address. We partner with trusted couriers to ensure that your items arrive safely and efficiently. Please note that delivery times may vary based on your location and the couriers schedule.
Once you place an order, it will be processed within 1-3 business days. This timeframe allows us to prepare your items for shipping and ensure they meet our quality standards. After processing, you will receive a confirmation email with tracking information. Please keep an eye on your inbox for updates regarding your shipment.
We utilize various trusted couriers to handle our deliveries. The specific courier used may depend on your location and the size of your order. We do not guarantee a specific courier for your shipment, but we ensure that all our partners are reliable and experienced in handling deliveries. If you have a preferred courier, please contact us, and we will do our best to accommodate your request.
Delivery times can vary based on your location and the courier selected for your order. Generally, domestic orders may take 5-10 business days, while international orders can take 10-20 business days. These timeframes are estimates and may be affected by factors such as customs processing and local postal services. We recommend planning accordingly and allowing extra time for delivery during peak seasons.
Once your order has been shipped, you will receive an email confirmation containing tracking information. This allows you to monitor the progress of your delivery. If your package does not arrive within the expected timeframe, please reach out to us for assistance. We are here to help resolve any issues that may arise during the shipping process.
If you have any questions or concerns regarding shipping, please do not hesitate to contact us. All communication is handled via email to ensure a prompt response. You can reach us at [email protected]. We aim to respond to all inquiries within 1-2 business days, so please be patient as we address your concerns.
While we strive to ensure that your order arrives in perfect condition, we understand that issues may occur. If you receive a damaged or incorrect item, please contact us within 7 days of delivery. We will provide instructions on how to proceed with a return or exchange. Please keep in mind that items must be returned in their original condition to be eligible for a return or exchange.
